There are three types of notifications in Bloomz:
- Email Notifications
- Push Notifications
- Text (SMS) Notifications
If you are not receiving Email notifications:
- Go to App Settings > Edit Settings > Notifications and ensure Email is turned on.
- Check your spam or junk folder.
- Add bloomz.net to your safe sender list.
If you are not receiving Push notifications:
- Go to App Settings > Edit Settings > Notifications and ensure Push is turned on.
- Sign out and sign back into the app.
- Delete the app and reinstall it.
- Try troubleshooting notifications: How can I troubleshoot notification issues on my iPhone, iPad, or Android devices?
If you are not receiving Text (SMS) notifications:
- Ensure your account is linked to your phone number.
- Go to App Settings > Edit Settings > Notifications and ensure SMS is turned on.
- Delete the app and reinstall it.
If the issue persists, please contact support@bloomz.com for further assistance.