Troubleshooting
I am unable to login to Bloomz app after the latest update. Here are a few things you can try - Step 1- Please delete the Bloomz app on your pho...
Thu, 2 Jul, 2020 at 6:01 PM
Access code is not working STEP 1 - (Creating a new account or Joining a new class in an existing account) If you see an error message saying "The ...
Thu, 2 Jul, 2020 at 9:40 PM
I am logged in and not seeing my class anymore. STEP 1 - Make sure you are logged in with the correct account. Sometimes users end having two accoun...
Thu, 2 Jul, 2020 at 6:20 PM
Teachers and any administrator of a group or class can change a member's role by following these steps: Navigate to your class by clicking on its nam...
Thu, 2 Jul, 2020 at 6:15 PM
You can remove an unwanted email address from your classroom by following the following steps: Navigate to your class by clicking on its name on the le...
Thu, 2 Jul, 2020 at 6:19 PM
We noticed that when students sign up using their student code and when they use their school email address, they are not always getting the email verificat...
Thu, 2 Jul, 2020 at 6:25 PM
I am not seeing the sign up I just created I am seeing the sign up in the Show for All groups Sign-ups tab but not in the Class Sometimes this happ...
Thu, 2 Jul, 2020 at 6:33 PM
We want to make sure teachers and parents are in contact, so we have provided different ways for them to stay in contact. Whether it is from push notificat...
Thu, 2 Jul, 2020 at 6:21 PM
Don't worry. If you forgot your password, you can always reset it - head to bloomz.net and click "Sign In". In the sign in screen, click on...
Wed, 1 Apr, 2020 at 4:45 PM
If you need to change your email, here is what you need to do: Click on Settings in the left menu Click on Account Settings Click on Change Email A...
Thu, 2 Jul, 2020 at 6:28 PM