This issue may occur due to the following reasons:

1. Parents are not invited to the conference.

   • Check if the parents are invited by editing the conference and clicking on "Invite more."

   • If they are not invited, select their names and send the invitation.

2. Parents have different accounts.

   • Ensure they are using the correct account that received the conference invite.

3. Parents are viewing the wrong class or group.

   • Verify that they are checking the Signups tab in the appropriate class or group.

4. Other issues.

   • If none of the above apply, please contact support@bloomz.com. Include email addresses of the affected parents for further assistance.

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Here are the resources to help you with the Conference Scheduler in Bloomz:

1. Video Tutorial:
   Watch how to set up and use the Conference Scheduler

2. Help Guide:
   Scheduling Parent Teacher Conference