Troubleshooting

I set up an announcement, but don't see it in my feed. Where did it go?
Announcements are updates that are relevant for a period of time. There are the reasons why the announcement is not showing in the feed -  The start t...
Tue, 14 Jul, 2020 at 11:39 AM
My app is not loading / is stuck in the launch screen. What can I do?
This may be caused by a few reasons, from the network connection to switching the app during loading.  If your app is not loading, please follow these indic...
Thu, 2 Jul, 2020 at 6:53 PM
I need to merge two classes. Is this possible?
You can't merge two different classes, instead, you can invite parents from the class to the class you want to keep and delete the other class.  ...
Thu, 2 Jul, 2020 at 6:56 PM
I want to delete my Bloomz account
We are sorry that you want to leave Bloomz, but we can help you with that.  Before you go please consider: Are you receiving too many notifications?  R...
Thu, 2 Jul, 2020 at 9:28 PM
I need to submit a health check, but never received a notification or request.
If you need to submit a health check, but can't find or didn't receive a notification or request from a teacher or school, there are two ways that...
Thu, 8 Oct, 2020 at 10:10 AM