FAQs

Why can't I add another class? It says I have reached my limit, but I only have 3 classes.
It looks like you're experiencing an issue when trying to add another class, even though you have only three and believe your plan allows for four. This...
Fri, 14 Feb, 2025 at 3:52 PM
What are the limits of usage for the Teacher premium account?
The Bloomz Teacher Premium account offers enhanced features and increased limits compared to the Free Teacher account. Here's a summary of the key usage...
Fri, 14 Feb, 2025 at 3:55 PM
How to fix Notifications Not Clearing After Being Addressed?
If you're experiencing issues with notifications not clearing after being addressed in the Bloomz app, consider the following troubleshooting steps: ...
Fri, 14 Feb, 2025 at 3:58 PM
Quiet Hours Settings Not Saving or Updating
Sorry to hear you're experiencing difficulties updating your Quiet Hours settings in Bloomz. To address this issue, please follow these steps: Access...
Fri, 14 Feb, 2025 at 4:02 PM
Why is the Interactions toggle switch grayed out in my class settings?
If the "Interactions" toggle switch in your Class settings is grayed out, it indicates that this feature has been disabled at the school or distri...
Fri, 14 Feb, 2025 at 4:09 PM
How do I cancel the next payment?
To cancel your Bloomz subscription and prevent future charges, please email support@bloomz.com with the subject line "Cancel my subscription." In ...
Fri, 14 Feb, 2025 at 5:32 PM
How much time does it take for support to answer my email?
Bloomz strives to respond to support inquiries promptly. Response times may vary depending on the nature and volume of requests. Providing detailed info...
Fri, 14 Feb, 2025 at 5:46 PM
How to unsuspend a member?
To unsuspend a member in Bloomz, follow these steps: Access Your School: Click on your school's name in the left-hand menu. Open Management Panel: Cl...
Fri, 14 Feb, 2025 at 5:50 PM