FAQs

Why are my posts delayed?
Experiencing delays in your Bloomz posts can stem from various factors. To address this issue, consider the following steps: Check Post Scheduling: Ens...
Tue, 25 Feb, 2025 at 11:45 AM
Daily Activities option is greyed out in the Settings? What should I do?
If the 'Daily Activities' option is grayed out in your Bloomz settings, it indicates that this feature has been disabled on the backend for your sch...
Tue, 25 Feb, 2025 at 12:02 PM
How do I join a class if I have the code?
Joining My Class Using Class Access Code - New User Joining My Class with a Class Access Code - using TXT Joining new class - Already a Bloomz member Joinin...
Tue, 25 Feb, 2025 at 12:08 PM
How can I confirm if my check payment to Bloomz was received and my account has full access?
To confirm receipt of your check payment and ensure your Bloomz account has full access, please contact Bloomz Support at support@bloomz.com. Include &q...
Tue, 25 Feb, 2025 at 12:12 PM
Can I change the time for a scheduled lunch/break signup?
Unfortunately, a scheduled lunch break in a Parent-Teacher Conference cannot be edited or deleted. Only the time slots can be modified or removed. How to E...
Mon, 3 Mar, 2025 at 7:58 AM
How to fix duplicate student profiles?
How to remove repeated/duplicated Student profiles? Merging Duplicate Student, Parent, Staff Profiles I have some repeated child profiles & how do I as...
Mon, 3 Mar, 2025 at 8:03 AM
Why am I getting an error when trying to verify a parent?
If you encounter an error while verifying a parent, please contact support@bloomz.comand  and include the name/ email of the parent whom you are trying to v...
Mon, 3 Mar, 2025 at 8:20 AM
Why am I not seeing the Calendar views?
Calendar views (Month, Week, and Day) are only available to Teacher Premium and School Premium accounts. If you do not have a premium subscription, you will...
Mon, 3 Mar, 2025 at 8:26 AM
How do I find my password?
You cannot view your password anywhere in the app. If you forget your password, you will need to reset it. A password reset email with a temporary password ...
Mon, 3 Mar, 2025 at 8:28 AM
I was charged for premium membership, but my account is not displaying premium features. What should I do?
Please email support@bloomz.com with detailed information about the issue you're experiencing. Our team will assist you. Be sure to include the receipts...
Mon, 3 Mar, 2025 at 8:32 AM