FAQs

How do I change my email ?
You can update the email associated with your account by following these steps: Changing My Email Address
Tue, 17 Dec, 2024 at 12:51 AM
Why Can't I See Interaction Points in My Child's Profile?
If you are unable to see interaction points in your child's profile, it may be due to one of the following reasons: The Interaction Screen is Poin...
Tue, 17 Dec, 2024 at 7:37 AM
How to reset points for the teams?
We do not currently offer an option to reset points for teams. At this time, points can only be reset for the entire class or individual students. Please c...
Tue, 17 Dec, 2024 at 8:22 AM
Can I message all parents at the same time?
Yes, you can send a message to the entire class or select all parents in the class to send the message. Please check these articles - Messaging My Contacts...
Tue, 17 Dec, 2024 at 9:32 AM
How to edit a phone number?
You can update the phone number associated with your account by following these steps: How do I add or update a phone number to my account?
Tue, 17 Dec, 2024 at 8:38 AM
How do I get the receipt for purchasing the premium?
To obtain the receipt of your Premium Subscription purchase -  For Purchases (Teacher Premium/ Convenience Pack) Made on Desktop Please email sup...
Tue, 17 Dec, 2024 at 9:06 AM
How can I update my title to assistant principal?
Bloomz allows you to enter or update your title if you are assigned an Admin, Teacher, or Staff role. Please refer to these articles for detailed steps on h...
Tue, 17 Dec, 2024 at 9:12 AM
Can you lower the sound of the points through the app?
The Bloomz app allows you to turn ON or OFF the sound for Positive Points, Negative Points, and Zero Points. However, the volume of these sounds cannot be a...
Tue, 17 Dec, 2024 at 9:25 AM
Can I send private message to more than one person?
Yes, you can send a private message to multiple people by selecting the individuals you want as recipients. Please check these articles -  Can I messa...
Tue, 17 Dec, 2024 at 9:39 AM
How do I delete message threads?
You can delete message threads or individual message bubbles by following the steps outlined in this article.  Deleting Messages
Tue, 17 Dec, 2024 at 10:10 AM