FAQs

Unfriend a Personal Connection
You can either mute a particular contact or unfriend a contact from your contact list. To unfriend a contact, Click My Contacts in the bottom menu of t...
Wed, 27 May, 2020 at 1:36 PM
What are the dimensions of Cover or Mascot Photo on my Class or Community Page?
The cover photo aspect ratio is 16:9. The pixel dimensions are roughly 507 x 284. The profile and mascot pictures should be square, the bigger the size t...
Wed, 27 May, 2020 at 1:41 PM
What file extensions are allowed for upload in Bloomz?
Audio:  aac,'mp3' Text: csv, doc, docx,'gif','pdf','png', 'ppt', 'pptx', 'rtf'...
Wed, 27 May, 2020 at 1:42 PM
What Happens if I Get Muted?
If the administrator has muted a particular member, he/ she can no longer post to the group or add comments to the posts in the group. The muted member mus...
Wed, 27 May, 2020 at 1:43 PM
What tools does Bloomz replace for my PTA?
Communicating effectively with parents can be a challenge for PTAs and teachers. Parents can feel overwhelmed with the amount of information they receive t...
Wed, 27 May, 2020 at 1:44 PM
Where is the "New" tag?
The "New" tag has been re-positioned.  In the old navigation, the "New" tag was put at the bottom of the post. This made it hard to kn...
Wed, 27 May, 2020 at 1:45 PM
Why am I asked to Opt In for Text messages from Bloomz?
Starting now, users have to OPT-IN  to receive text messages from Bloomz. This change has been introduced to be compliant with GDPR rules.  You will have t...
Wed, 27 May, 2020 at 1:46 PM
How to Transition to New School Year?
Hello! With the new school around the corner, our team has put together some helpful resources for both school admins and individual teachers using Bloomz i...
Tue, 7 Jul, 2020 at 6:32 PM
Is Bloomz app localized?
No, we do not support the localization of the Bloomz app yet! We do support the translation of the content posted in Bloomz.  Please check the article b...
Fri, 10 Jul, 2020 at 2:32 PM
Why am I asked to upgrade to translate the messages?
The message translation feature is a premium feature and part of the premium package. Please note that to support translation, we incur costs based on the n...
Fri, 10 Jul, 2020 at 2:34 PM