FAQs

Unable to see the behavior log of children. How to fix it?
There could be 2 reasons why you are not able to see the behavior log of your child in his/her timeline -  Not associated with the Child in the class Cla...
Wed, 1 Apr, 2020 at 4:42 PM
Parents are not able to post or comment on my posts?
Please note that we released a new feature where the teacher can decide what the parent can do in the class - Post/ comment/ Create Albums. You can enable t...
Wed, 1 Apr, 2020 at 4:42 PM
I am not seeing my Sign Up sheet anymore?
This happens because of the following reasons -  The date for which the sign-up sheet was created is a past date than the current date.  Please note that...
Wed, 1 Apr, 2020 at 4:43 PM
How do I cancel a friend request?
You can cancel a friend request by following the steps below. For mobile: In the left menu, press All Groups Along the bottom bar (Home, My Calendar,...
Wed, 1 Apr, 2020 at 4:43 PM
How do I know if a photo has been viewed?
Photos can be added to posts and albums. Please note that we do not track views for each photo, but we do track the views of the post. A post's views c...
Wed, 1 Apr, 2020 at 4:43 PM
Are all messages sent to a group viewed by everyone in it?
Whenever someone creates a group and sends a message, the message is sent to everyone in the group chat, including the sender.
Wed, 1 Apr, 2020 at 4:43 PM
Why has no one has signed up for my conference?
If you see that none of the parents signed up for the conference you created OR if a parent says that they did not get the invite to sign up for a conferenc...
Wed, 1 Apr, 2020 at 4:43 PM
How can my principal see all the class posts?
You need to invite your principal to each of the classes as an administrator. You can do this by following the steps below. In the left menu, find and cli...
Wed, 1 Apr, 2020 at 4:43 PM
How do I see the views for my announcement?
Announcements are posts that stay at the top of the feed for a certain length of time. You can check the views for your announcement by following the steps ...
Wed, 1 Apr, 2020 at 4:43 PM
How do I correct the parent who signed up with a wrong student?
You can correct a student-parent association by following the steps below. On the desktop: Navigate to your class. Click the Settings gears icon, loc...
Mon, 17 Aug, 2020 at 4:59 PM