FAQs

Can I print my conference schedule?
Yes you can print conference schedules by following these steps: Click on the Signups tab Click on the Signup you want to print Go to Options in the top...
Wed, 27 Jul, 2022 at 11:30 AM
Parents are not seeing the behavior log. How to fix it?
There could be 2 reasons why parents are not able to see the behavior log of their child in his/her timeline:  Not associated with the Child in the class ...
Wed, 27 Jul, 2022 at 11:52 AM
Unable to see the behavior log of children. How to fix it?
There could be 2 reasons why you are not able to see the behavior log of your child in his/her timeline -  Not associated with the Child in the class Cla...
Wed, 27 Jul, 2022 at 11:57 AM
Parents are not able to post or comment on my posts?
Please note that we released a new feature where the teacher can decide what the parent can do in the class - Post/ comment/ Create Albums.  You can enable...
Wed, 27 Jul, 2022 at 12:03 PM
I am not seeing my Sign Up sheet anymore?
This happens because of the following reasons -  The date for which the sign-up sheet was created is a past date than the current date.  Please note that...
Wed, 1 Apr, 2020 at 4:43 PM
How do I cancel a friend request?
You can cancel a friend request by following the steps below. For mobile and desktop: In the left menu, press Show for All Groups Click the notificat...
Thu, 28 Jul, 2022 at 11:39 AM
How do I know if a photo has been viewed?
Photos can be added to posts and albums. Please note that we do not track views for each photo, but we do track the views of the post. A post's views c...
Wed, 1 Apr, 2020 at 4:43 PM
Are all messages sent to a group viewed by everyone in it?
Whenever someone creates a group and sends a message, the message is sent to everyone in the group chat, including the sender.
Wed, 1 Apr, 2020 at 4:43 PM
Why has no one has signed up for my conference?
If you see that none of the parents signed up for the conference you created OR if a parent says that they did not get the invite to sign up for a conferenc...
Fri, 5 Aug, 2022 at 11:36 AM
How can my principal see all the class posts?
You need to invite your principal to each of the classes as an administrator. You can do this by following the steps below. In the left menu, find and cli...
Wed, 1 Apr, 2020 at 4:43 PM