There could be 2 reasons why parents are not able to see the behavior log of their child in his/her timeline: 

  • Not associated with the Child in the class
  • Class Behavior settings which define who can view the log is not properly set

Not associated with the Child in the class - 


Please follow these steps to make sure the parent is connected to the correct child's profile in the class:

Click on the class

Click on Members of the class page on the top

Click Students

All students will be listed with parent/guardian names below


If the student is not there:

  • Click on the + Student button
  • Add a New Student or Browse Existing Students
  • Enter the name of the student 
  • Click Add 

If/once the student shows up in the list:

  • Click on the student
  • You can add/edit parents in the pop-up profile
  • Click Update


Class Behavior settings not set properly - 


Please follow these steps to make sure the behavior settings for your class is allowing parents to view the behavior log of their child:


  • Click on the class name from the left navigation bar 
  • Click on the Settings wheel 
  • Click on Edit Settings 
  • Under the Features tab, turn ON Behavior & Attendance
  • Click Done


Please write to us if you have any further questions.