There could be 2 reasons why parents are not able to see the behavior log of their child in his/her timeline:
- Not associated with the Child in the class
- Class Behavior settings which define who can view the log is not properly set
Not associated with the Child in the class -
Please follow these steps to make sure the parent is connected to the correct child's profile in the class:
Click on the class
Click on Members of the class page on the top
Click Students
All students will be listed with parent/guardian names below
If the student is not there:
- Click on the + Student button
- Add a New Student or Browse Existing Students
- Enter the name of the student
- Click Add
If/once the student shows up in the list:
- Click on the student
- You can add/edit parents in the pop-up profile
- Click Update
Class Behavior settings not set properly -
Please follow these steps to make sure the behavior settings for your class is allowing parents to view the behavior log of their child:
- Click on the class name from the left navigation bar
- Click on the Settings wheel
- Click on Edit Settings
- Under the Features tab, turn ON Behavior & Attendance
- Click Done
Please write to us if you have any further questions.