FAQs

Why some features in the Class Options Settings grayed out?
In Bloomz, certain class settings may appear grayed out, indicating that these features have been disabled at the school or district level. Sometimes it may...
Mon, 10 Mar, 2025 at 1:14 PM
How to get a refund for my purchase?
To request a refund for your Bloomz subscription, the process varies depending on how you made your purchase: 1. Purchases via App Store (iOS): Refund P...
Mon, 10 Mar, 2025 at 1:51 PM
How to print all the photos of a post?
When printing the feed, a post with multiple photos will only print the first visible photo. To print all photos in the post, click on the post to open it f...
Thu, 13 Mar, 2025 at 1:09 PM
Why can't I message parents?
If you're a staff member and are unable to message parents, it could be due to one of the following reasons: Account Role Misalignment: Your accoun...
Thu, 13 Mar, 2025 at 1:25 PM
Can I access photos from pervious years' classes?
You can access photos from previous classes in Bloomz, provided the classes and photos have not been deleted by administrators or teachers. Here's how: ...
Thu, 13 Mar, 2025 at 1:30 PM
What payment methods does Bloomz accept?
Bloomz Subscriptions (Teacher Premium & Convenience Pack) purchased on the desktop app are handled by the Stripe payment portal. Credit cards and Debit ...
Tue, 18 Mar, 2025 at 10:30 AM
How can I, school admin, add the missing classes in my side bar?
As a school administrator, if certain classes are not appearing in your sidebar, you can add them by joining those classes. Here's how: Access Your S...
Mon, 17 Mar, 2025 at 10:56 AM
Can I schedule Parent Teacher Conference spanning acorss multiple days?
Yes, you can schedule Parent-Teacher Conferences spanning multiple days within a single signup post on Bloomz. This allows parents to view and select from a...
Mon, 17 Mar, 2025 at 1:40 PM
How to fix bloomz error in converting heic image?
To fix Bloomz errors when converting HEIC images, change your iPhone camera settings to "Most Compatible" (JPEG/H.264) to capture photo...
Mon, 17 Mar, 2025 at 1:49 PM
Where is the Calendar to add an event?
You can click on the Calendar icon on the top of the Desktop Bloomz app and on the bottom of the Bloomz mobile app and click on the +Event to add the event....
Tue, 18 Mar, 2025 at 10:30 AM