Experiencing delays in your Bloomz posts can stem from various factors. To address this issue, consider the following steps:
Check Post Scheduling:
- Ensure that your posts are not inadvertently scheduled for a future date and time. When creating a post, verify the scheduling settings to confirm immediate publication.
Verify Recipient Selection:
- If you select individual recipients instead of the entire class, the post may not appear on the Class Feed immediately. To ensure prompt visibility, select "All Roles" when creating your post.
Update the Bloomz App:
- Ensure you are using the latest version of the Bloomz app, as updates often include fixes for known issues. If problems persist, try signing out and back into the app, or reinstalling it.
Monitor for System-Wide Issues:
- Occasionally, Bloomz may experience system-wide issues affecting post visibility. Check official Bloomz communication channels or community forums for any announcements regarding current problems.
If you've followed the previous troubleshooting steps and your posts are still delayed, it's advisable to contact Bloomz Support for personalized assistance. You can reach them via email at support@bloomz.com.
To expedite the process, please include "POST DELAYS" in the subject line of your email. In the body of the email, provide detailed information about the issue, including any troubleshooting steps you've already taken, and attach relevant screenshots if possible. This will help the support team diagnose and resolve the problem more efficiently.