FAQs

Why is the app slow?
If the Bloomz app is running slow, try the following steps to improve performance: Check Your Internet Connection – Ensure you have a stable Wi-Fi or ...
Fri, 31 Jan, 2025 at 5:18 PM
How do I contact the support team?
You can contact the Bloomz Support Team through the following methods Email: support@bloomz.com Bloomz App Facebook Page: Send us a message Bloomz Ap...
Fri, 31 Jan, 2025 at 5:48 PM
Can I speak to support over the phone?
Our phone support is available exclusively for Bloomz for Schools/Districts Premium users. If you are interested in learning more about the services inclu...
Fri, 31 Jan, 2025 at 5:55 PM
Where is the Billing section in the app?
Subscriptions can be purchased via the Bloomz mobile app or web app on a desktop. If purchased through the mobile app, billing is managed by the App Store (...
Thu, 13 Feb, 2025 at 12:00 PM
How to delete a class from the account?
Deleting a Class For Teachers: If you are a teacher and want to delete a class, follow the steps to delete it. Keep in mind that deleting a class will rem...
Thu, 13 Feb, 2025 at 12:06 PM
How can I remove a school?
For Admins: If you are an admin and want to remove a school from Bloomz, please contact support@bloomz.com for assistance. For Teachers and Parents: If...
Thu, 13 Feb, 2025 at 12:25 PM
I'm receiving texts for groups but can't see the groups in Bloomz.
This happens when you are logged into a different account than the one linked to the phone number receiving the texts. You have two options to access the g...
Thu, 13 Feb, 2025 at 12:29 PM
Why am I not seeing my post in the Class Feed?
When creating a post, if you select individual recipients instead of the entire class, the post will not appear on the Class Feed. Instead, it will be visib...
Thu, 13 Feb, 2025 at 4:32 PM
Why am I not getting updates from my teacher?
Please check this FAQ -  Why can’t I see my class updates?
Thu, 13 Feb, 2025 at 4:35 PM
Why am I not able to create more than one class?
As a Free account user, Bloomz imposes certain limitations: Classes: Limited to 1 class. Class Admins: Limited to 1 per class. Co-Teachers: Limited to 1...
Thu, 13 Feb, 2025 at 4:42 PM