Are you seeing "Media limits reached" message when trying to upload media items? Here are the options for you: 


  1. Ask your administrator to schedule a call with our team to discuss a Premium subscription for your school. 
  2. You can upgrade to a teacher premium account that will give you unlimited storage and many other premium features. 
  3. You can also delete media to stay within the 125 item limit. Please click on <Show For All Groups > in the left menu and click on the Media tab, click Albums on the app, and select the enough items in the "Photos Added By You" album and remove, so you can bring your count down and continue to share photos, video, and documents through the app.


We know storage limits are a little inconvenient to our users, but we hope you understand that we need to set these limits on free accounts to keep our business running for many years to come and continue to offer the high-quality service you expect from us.


We encourage you to introduce us to your district or school administrator to discuss how we can unify all communications across your community.